Virtual Shopping Experience

OKOMO Retail

Accelerate your online business with live video shopping

Create an online shopping experience that customers usually only get in-store. Sell with ease and do so personally via live video & chat. Engage with your customers where they search for product advice. With OKOMO, you can better develop your online sales channels, increase customer satisfaction as well as achieving higher conversion rates.

Engage. Amaze. Convert.


increase basket value




Customer Satisfaction






  • BMW
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  • Gottardo bearbeitet
  • Chez1
  • Waldis
  • Luftkuss
  • Dicota
  • MBF
  • Zumstein 2
  • Armin Strom
  • Twheels
  • August Füller
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BMW inspires online with live advice directly from their showroom

BMW inspires potential online customers with live video demos of their luxury vehicles. Questions are answered and vehicles standing in the BMW showroom are teleported into the customer's living room via live video.

+  better online service and ROI
+  92 average NPS Score
+  90% 4+ stars rating

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Merge your digital & physical sales channels

Powerful sales tool for your experts

Bring the physical and digital worlds together and take advantage of both environments. Become a "phygital" retailer and offer online advice with a human touch. Online customers can receive a personalized experience, build relationships and be guided through the purchasingprocess.




Extend your customer reach via external channels

Initiate live video shopping on your retailers' websites

With OKOMO, your digital product advisors can provide live demos on your own website as well as all of your retailers' websites where your product is sold. 

This way, your retail partners can also profit from the additional sales generated, and your customers can benefit from receiving the same quality of your expected service levels at all times.



Our highlight

Proactive customer approach via video


Increase website engagement. Entice your potential customers to start a product demo with a short, pre-recorded video message.

Your website becomes more human and you accelerate spontaneous purchases as well as provide you with cross-selling & upselling opportunities.


It's easy to create. With OKOMO Video Stories you can greet your website visitors on every subpage/landing page with appropriate messages and advertise promotions, product highlights or further services.

Retail PoS2

The most advanced way to sell

OKOMO integrated into physical retail spaces and offline media

Let your potential customers start the sales conversation with your digital product advisors via a POS digital touchscreen kiosk. Insert QR codes on print media or advertising banners, which allows customers to instantly obtain a live product demo via their mobile phone.

Underline brand presence everywhere your potential customers come into contact with your offer and weigh up a purchase decision.

  • «With OKOMO, we have the possibility to provide our customers with digital face-to-face advice, which actively differentiates us from our competitors while reducing our CO2 emissions through less travel time.»

    - Ruedi Nauer, CEO Dicota Taschen -

  • «OKOMO offers us the possibility to present our Gottardo lamps to our customers personally and in real time. Our customers appreciate the real-time communication via OKOMO, which corresponds our motto: We are always live for you!»

    - Adriano Caruso, Head of Light gottardo LED -

  • «In a world of ever changing uncertainty its critical to stay close to your customers, as a tool, OKOMO, bridges the gap between customers and organizations unlike any other communication tool!»

    - Scott Robertson, CEO OKO SA - 

  • «OKOMO’s technology allows our retailer and brand seamlessly integrate into any website with online assistants from Channel Assist in a variety of different locations. This provides a great customer experience at every online touchpoint and has seen strong sales growth results since launching our partnership in 2022.»

    - Alain Brissimitzakis, Sales & Marketing Director Channel Assist -

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  • Okomo AG und BMW Buehler AG

Brands that use OKOMO today

Join the retail revolution now

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