Features

Our features

Expert Filter
Live-Chat
Audio calls
HD video calls
Screen sharing
Expert Profiles
Availability
Calendar function
Reviews

Okomo Widget

Make yourself visible!

At just one click visitors can browse through your expert contacts within seconds, directly from your website and online channels!

Flexible & Customisable

Design your very own Okomo widget with your logo, your choice of background and colour concept adapted to your corporate design.

Live Chat, Audio- & HD Video calls

Your digital business card combines all your online communication.

Live Chat

Online visitors and customers can send you messages and files directly with one click via the web browser.

Audio- & HD video-calls

Voice or video calls, anytime, anywhere. Whether your customers are around the corner or on the other side of the world. With Okomo you are in direct contact with customers – 1:1 if you want to.

Your digital business card bundles your online communication.

Expert Filters

Find contact persons directly

Finding the right expert at your firm has never been easier

Tailored to you

Use filters to allow clients to find the expert they’d like to speak to at your organization.

Filter: The filter criteria you set will help your site- visitors find the right person to contact in your organisation.

Expert Profile & Availability Status

Evaluation before calling

Clients can easily pick a preferred contact by browsing through images and brief competency- descriptions of the experts that you have online.

Available or not?

Experts show visitors whenever they are available to answer calls or live- chats promptly. Alternatively, there is an easy to use messaging and an appointment scheduling function.

Rating & Feedback

Okomo’s built-in feedback feature allows measuring customer satisfaction easily and instantly.

Every opinion counts

After each conversation, your counterpart can give instant feedback. This helps to improve the quality of your customer support.

Screen share

Demonstrations in real-time

Whether it’s a product demonstration or remote support – share your screens in order to see what’s not working for your customers; without annoying downloads and installations.

Calendar feature

Make an appointment

An expert is currently busy or not available? No problem: With Okomo, your customers can easily get to a suitable appointment with direct access to the expert’s calendar.

Receive confirmation

You will receive the agreed appointment directly by e-mail after confirmation by the expert and can save it in your calendar with just one click.

Simple and fast integration into all online channels

Okomo can not only be integrated into your website, but also on your social media, in emails or your newsletters. This allows your customers to contact you through your existing online channels without leaving the channel they are using. It takes only five minutes to create your own Okomo widget. Copy a short code snippet into your website or use the link on your digital business card and you and your whole team are ready to go.

Website

Newsletter

Social Media

E-Mail signature

Software

Ready for all-in-one online customer communication?

Start your free demo now and see the many advantages of Okomo for yourself.