The team at BMW Bühler pursues one common goal: To advise their customers personally so that they can enjoy pure driving pleasure.
In times of digitalization with changing consumer needs, personal consulting and delivering an enhanced and more personal customer experience is of particular importance for BMW Bühler.
With their new virtual real-time consultation offer thanks to Okomo, its customers have the opportunity to receive personal advice from experts in the showroom or from a service employee in the comfort of their own homes.
Live video for instance can be used to see everything an expert sees and allows a customer to easily communicate with him or her online.
To visit the BMW Bühler virtual showroom, all a customer needs is a laptop, tablet or smartphone and a stable internet connection. No app, no registration and software download are required.
“For me, Okomo is the perfect combination of the digital and personal world.” – Thomas Bühler, owner-manager R. Bühler AG
Showcasing and selling a car up-close and seamlessly directly over online channels is therefore no longer wishful thinking.
A big thank you also to our fantastic implementation partner acc solutions AG.
Okomo is the most seamless & personal way of interacting with online customers and prospects. More information: www.okomo.com.