Okomo Blog

Amon Theiss joining Okomo as COO

To help drive further extensive and sustainable growth, Okomo has appointed Amon Theiss as Chief Operating Officer (COO) to oversee the organization’s ongoing operations. Amon Theiss joins the management team to ensure Okomo has effective operational and financial procedures in … Read More

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What is new in the Okomo December release?

I am happy to announce our December release, just before Christmas! This update was in the works for more than 7 months, due to a technical issue that was very cumbersome to resolve. After finally resolving this issue, we are … Read More

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Microsoft helps Okomo scale its business

Okomo has been accepted into Microsoft for Startups, Microsoft’s global program designed to support startups as they build and scale their companies. Microsoft will be able to help Okomo with its technical resources as well as up to $25,000 of … Read More

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What is new in the Okomo November release?

I am delighted to announce the November release, our biggest update so far. In this blog post I am going to explain how to get the most out of Okomo’s new features and improvements. Incidentally, we have developed all the … Read More

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The secret of effective pitches

Recently, Okomo had the honor of being one of three keynote speakers at the Red Bull event near Frankfurt. The event focused on helping entrepreneurs communicate their ideas, pitching them in an effective and inspiring way – whether in front … Read More

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3 attitudes that make you lose customers and spook them for ever

No business wants to lose customers, right? Specially for small businesses, a lost customer can represent a hard hit and, sometimes, teams don’t even realize why this happens. Companies will focus on decreasing prices of products and services, channels their … Read More

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Customer service trends for 2020

We live in a fasted paced world, where everything changes in a blink of an eye. The same happens in the business world. Customer service trends change and with the digital culture taking more space on our lives, it is … Read More

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How to deal with difficult customers

Working in Customer Support or Customer care can sometimes be challenging. Specially when dealing with difficult customers. People can get angry or frustrated for various reasons, and for someone working in customer support it can become difficult to try to … Read More

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What is Customer-centric culture?

Every business exists to fulfil a purpose, a need, solve a problem or fil up a gap in the market. Having a customer-centric culture in your company means that every step on your organization is taken with customer satisfaction in … Read More

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October Release

We are really happy to announce our most recent October release! Besides a lot of preparation and improvements under the hood (which you’ll see more of in the November release), this release includes a major new feature and a major … Read More

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