Security and privacy is a top priority at Okomo. To guarantee this, Okomo takes the following steps and continuously reviews improvements: Encryption Data transfer (in traffic): with HTTPS/TSL, automatically renewing certificates Encryption Data storage (at rest): databases and data storage … Read More
When you start an audio or video call or screen transmission, the devices on both sides generate a random key that they exchange in encrypted form. A direct connection is then established between the devices (P2P), so that the data … Read More
You decide! When you activate the webcam, you are visible to your counterpart. If you don’t want this, the other person can only hear you. You can also activate or deactivate the webcam at any time during an existing call. … Read More
Okomo requires the following accesses to function: Domain whitelists: okomo.com, admin.portal.okomo.com, expert.portal.okomo.com, user.portal.okomo.com, portal.okomo.com Please make sure that websockets are enabled via port 443 and 80 If you use a proxy, SSL Decryption is required In addition, your employees’ web … Read More
We do not believe in proprietary solutions. That’s why you don’t need to install anything to use Okomo. We use WebRTC for audio or video calls, as well as to share the screen. WebRTC (Web-Realtime Communication) is a technology standard … Read More
Okomo supports smartphones and tablets with the iOS, Android and Windows operating systems. The exact features may vary from device to device. Please refer to the system requirements for details.
No. Okomo is 100% web-based and requires no software installation or account registration. However, it is important that you are using an up-to-date version of your browser.
Okomo is supported by the following browsers: Desktop (Windows, MacOS, Linux): Google Chrome (version 67.0 and higher) Microsoft Edge (version 79.0 and higher) Mozilla Firefox (version 60.0 and higher) Apple Safari for MacOS (version 11 and higher) Mobile Android: Google … Read More
A lower quality audio or video call can be caused by several reasons. Below you will find common problems and solutions. Make sure that you meet all the system requirements. Check your internet speed. We recommend at least 1MB/s upload … Read More
To give your customers and website visitors the opportunity to reach you even when your status is “Offline”, Okomo offers the possibility to make appointment suggestions for a meeting. To show available appointments Okomo offers the possibility to link your … Read More
The digital business card is your personal expert profile. Thanks to Okomo’s digital business card, your clients can see their expertise directly and, if they are interested, they can easily contact you or one of your colleagues at any time … Read More
No! Okomo is flexible, which means there is no minimum/maximum number of expert profiles that can be set up. Furthermore, every employee of the organisation can potentially become an expert. The position of the employee within the organisation is not … Read More
If you add a new Expert license for an existing account, the new annual license is not 12 months, but corresponds to the billing period of your first purchased license. Example: If you buy three licences and two months later … Read More