Okomo Blog

Okomo Blog

Institute Montana Zugerberg conducts its parent/teacher conference completely digitally with Okomo

Due to the current COVID-19 situation in Europe and the increase in suspected and confirmed cases in Switzerland, the school management of our client Institute Montana Zugerberg has decided to close the school until the beginning of the Easter holidays … Read More

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What is new in the Okomo February release?

I am grateful to announce our first big update in 2020! While we did a couple of minor releases in January, this release includes a new Okomo Button, improvements to filters and about two dozen other improvements that help end-users, … Read More

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Customer service skills: Core skills to build a better team

Customer service skills are often mistaken with personality characteristics, like being more extroverted than introverted or being friendly. Those are important of course. However, skills are not intrinsic traits of a person, but characteristics and competences that can be developed … Read More

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Startfeld Diamant – Okomo needs your voice!

Okomo was selected for the Startfeld Diamant, the young entrepreneur prize of the St. Galler Kantonalbank and Startfeld, as one of the few start-ups for the final round. The online voting for the Audience Award, which will be won by … Read More

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Amon Theiss joining Okomo as COO

To help drive further extensive and sustainable growth, Okomo has appointed Amon Theiss as Chief Operating Officer (COO) to oversee the organization’s ongoing operations. Amon Theiss joins the management team to ensure Okomo has effective operational and financial procedures in … Read More

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What is new in the Okomo December release?

I am happy to announce our December release, just before Christmas! This update was in the works for more than 7 months, due to a technical issue that was very cumbersome to resolve. After finally resolving this issue, we are … Read More

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Okomo in the Swiss IT Magazine

Okomo was portrayed in the current print edition of the Swiss IT Magazine. In recent years, Swiss IT Magazine has made a name for itself as the IT magazine for Switzerland. Thank you very much for the good interview, Luca … Read More

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Voices of Okomo with Olaf from Disrupt Media

Voices of Okomo is our new video series, where we hand the microphone to the people, who use Okomo in their work and private lives. At Talkomo, our first Okomo event, we had, besides many new faces, some of our … Read More

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What is new in the Okomo November release?

I am delighted to announce the November release, our biggest update so far. In this blog post I am going to explain how to get the most out of Okomo’s new features and improvements. Incidentally, we have developed all the … Read More

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The secret of effective pitches

Recently, Okomo had the honor of being one of three keynote speakers at the Red Bull event near Frankfurt. The event focused on helping entrepreneurs communicate their ideas, pitching them in an effective and inspiring way – whether in front … Read More

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3 attitudes that make you lose customers and spook them for ever

No business wants to lose customers, right? Specially for small businesses, a lost customer can represent a hard hit and, sometimes, teams don’t even realize why this happens. Companies will focus on decreasing prices of products and services, channels their … Read More

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What is Customer-centric culture?

Every business exists to fulfil a purpose, a need, solve a problem or fil up a gap in the market. Having a customer-centric culture in your company means that every step on your organization is taken with customer satisfaction in … Read More

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October Release

We are really happy to announce our most recent October release! Besides a lot of preparation and improvements under the hood (which you’ll see more of in the November release), this release includes a major new feature and a major … Read More

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Sales 7 deadly sins: and how they make you lose deals

When it comes to sales there are some behaviours that can really make you lose deals. Sometimes you are not seeing it: your attitude is well intentioned or you just don’t realize how it can be perceived by your customers … Read More

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Voices of Okomo with Damian from Haack Solutions

Voices of Okomo is our new video series, where we hand the microphone to the people, who use Okomo in their work and private lives. Today with Damian from Haack Solutions.For all labor intensive tasks in HR and back-office, Haack … Read More

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The importance of Personalized Customer Service

Great customer service is essential to provide a great customer experience. When your company offers personalized customer service it makes your customers feel special, because you and your team care enough to learn about them and, therefore offer them a … Read More

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Tips to improve time management at work

Days fly by and you are always busy, jumping from one task to another. Time management at work is crucial to keep your work flowing, without feeling stressed or overwhelmed by the many things you have to accomplish. If you … Read More

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Okomo on the main stage of The Future Conference

The Future Conference will take place during Business Innovation Week Switzerland 2019 next week. It is the largest Swiss live convention for innovation, digitization & latest technologies with 300 speakers, 200 experts and exhibitors. You can find more Details here. … Read More

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Customer service for small businesses: how to improve it?

No matter how big or small, customer service is crucial to every business. The way companies deal with customers is very important. But, for small companies, the struggle to have the resources to build a great customer service and experience … Read More

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5 problems that customers face (and the solutions that Okomo gives)

It is no secret that costumers are the most valuable asset of any company or business. More important than the investment that is made to gain new clients should be the investment that is made to keep the existing ones … Read More

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3 easy tips for building a successful customer support department

Every company, from a small familiar one to a big corporation, knows that the customer is the most important pillar that sustains the whole business. Without them companies lose their purpose and wont’s be able to survive. Thus, customers are … Read More

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