Your Customer
Experience Booster

 

The person at the heart of the digital customer experience

We are redefining the customer experience. Overcome the impersonal side of websites with OKOMO and improve user experience. Fulfil your customers' need for remote personalised advice and product demonstrations better. OKOMO allows you to strengthen your company's sales, service and brand perception and to sell more complex products online. This promotes the sustainable growth of your brand, leads to more satisfied customers and to more sales.

Best online customer experiences through human interactions

Close the gap between online and in-store

Success factor: PEOPLE

In the age of digitalisation, personal interactions from human to human, authentic customer communication and individual customer experiences are essential: 

  • Better customer experience
  • New customer acquisition
  • Higher customer satisfaction & loyalty

SALES

During live product demonstrations with OKOMO, your experts can answer the questions of your prospects in real time as well as present the products. With OKOMO you will achieve: 

  • More sales deals
  • Larger up- & cross-sales opportunities
  • Stronger product awareness
CX-Booster-Center-engl CX_Booster-Sales-engl CX_Booster-Brand-engl CX_Booster-Service-engl

BRAND

Behind every strong brand there is a strong brand ambassador. You build trust and offer an emotional bond. This is how you achieve awareness. With OKOMO you'll make your brand:  

  • More visible
  • More relatable
  • Unique

SERVICE

A good service requires competent and motivated experts. With OKOMO you will be bringing this expertise to your customer's living rooms. Thanks to OKOMO your service will be: 

  • Location agnostic
  • Personal
  • Targeted
  • CX-Booster-Center-engl

    Success factor: PEOPLE

    In the age of digitalisation, personal interactions from human to human, authentic customer communication and individual customer experiences are essential: 

    • Better customer experience
    • New customer acquisition
    • Higher customer satisfaction & loyalty
  • CX_Booster-Sales-engl

    SALES

    During live product demonstrations with OKOMO, your experts can answer the questions of your prospects in real time as well as present the products. With OKOMO you will achieve: 

    • More sales deals
    • Larger up- & cross-sales opportunities
    • Stronger product awareness
  • CX_Booster-Brand-engl

    BRAND

    Behind every strong brand there is a strong brand ambassador. You build trust and offer an emotional bond. This is how you achieve awareness. With OKOMO you'll make your brand:  

    • More visible
    • More relatable
    • Unique
  • CX_Booster-Service-engl

    SERVICE

    A good service requires competent and motivated experts. With OKOMO you will be bringing this expertise to your customer's living rooms. Thanks to OKOMO your service will be: 

    • Location agnostic
    • Personal
    • Targeted
    • Wohnen-Header

       

       

    • Stationäres Geschäft
    • Automotive
    • Consulting
    • BMW Automotive
    • Live-Shopping
    • ITBranche-Header
    • Medizin
    • Dicota
    • Wedding Planung & Traureden
    • Beratung mit virtueller Live-Beratung
    • Live-Shopping from Home
    • Tourismus
    • Apotheke
    • Weinhandel
    • Live-Consulting
    • Online-Beratung vom Arzt

    McKinsey-Study (2022)

    "76% of prospects prefer face-to-face
    video conversations, rather than impersonal phone calls.
    "

     

    • Samsung_wordmark
    • BMW
    • KLARA1
    • TUI bearbeitet
    • Siemens bearbeitet
    • DQ-Logo-Premium bearbeitet
    • Princeton
    • Gottardo bearbeitet
    • Chez1
    • Zurich bearbeitet
    • Altron bearbeitet
    • Bosch bearbeitet
    • ITS
    • Canon bearbeitet
    • FUJI FILM bearbeitet
    • Audi bearbeitet
    • IKEA bearbeitet
    • Deloitte bearbeitet
    • DB
    • DHL
    • Grand Hotel
    • ExpoIP
    • Microsoft
    • BfA
    • DICOTA Logo
    • Grohe klein
    • Brother klein
    • Villeroy & Boch
    • uni-lausanne1
    • Springer
    • credit-suisseFinal
    • UZH Final
    • ProSenectute2

    Do you want to close the gap between online and in-store too?

    We would love to show you more.