Your Customer
Experience Booster
The person at the heart of the digital customer experience
We are redefining the customer experience. Overcome the impersonal side of websites with OKOMO and improve user experience. Fulfil your customers' need for remote personalised advice and product demonstrations better. OKOMO allows you to strengthen your company's sales, service and brand perception and to sell more complex products online. This promotes the sustainable growth of your brand, leads to more satisfied customers and to more sales.
Best online customer experiences through human interactions
Close the gap between online and in-store
Success factor: PEOPLE
In the age of digitalisation, personal interactions from human to human, authentic customer communication and individual customer experiences are essential:
- Better customer experience
- New customer acquisition
- Higher customer satisfaction & loyalty
SALES
During live product demonstrations with OKOMO, your experts can answer the questions of your prospects in real time as well as present the products. With OKOMO you will achieve:
- More sales deals
- Larger up- & cross-sales opportunities
- Stronger product awareness
BRAND
Behind every strong brand there is a strong brand ambassador. You build trust and offer an emotional bond. This is how you achieve awareness. With OKOMO you'll make your brand:
- More visible
- More relatable
- Unique
SERVICE
A good service requires competent and motivated experts. With OKOMO you will be bringing this expertise to your customer's living rooms. Thanks to OKOMO your service will be:
- Location agnostic
- Personal
- Targeted
-
Success factor: PEOPLE
In the age of digitalisation, personal interactions from human to human, authentic customer communication and individual customer experiences are essential:
- Better customer experience
- New customer acquisition
- Higher customer satisfaction & loyalty
-
SALES
During live product demonstrations with OKOMO, your experts can answer the questions of your prospects in real time as well as present the products. With OKOMO you will achieve:
- More sales deals
- Larger up- & cross-sales opportunities
- Stronger product awareness
-
BRAND
Behind every strong brand there is a strong brand ambassador. You build trust and offer an emotional bond. This is how you achieve awareness. With OKOMO you'll make your brand:
- More visible
- More relatable
- Unique
-
SERVICE
A good service requires competent and motivated experts. With OKOMO you will be bringing this expertise to your customer's living rooms. Thanks to OKOMO your service will be:
- Location agnostic
- Personal
- Targeted
McKinsey-Study (2022)
"76% of prospects prefer face-to-face
video conversations, rather than impersonal phone calls."
Do you want to close the gap between online and in-store too?
We would love to show you more.