Connect with customers online

More success online thanks to human connections

Companies are increasingly and successfully turning to personalised online buying experiences: Better leverage of online channels, higher conversion rates, higher sales and happier customers. With OKOMO create stronger customer relations and unparalleled customer experiences through live advice and product demonstrations,  combining the best of online and in-store worlds. Boost your KPIs with the ultimate competitive advantage. 

Make the most of it

Get in the fast lane with OKOMO 

Higher Conversion Rates

Higher
Conversion Rate

Aktiveres Up- & Cross Selling

Pro-active
Up- & Cross Selling

Grössere Warenkörbe

Larger
Average Order Value

Höherer Umsatz

Higher
Sales

Mehr Reichweite

Broader
Range

Reduzierte Absprungsrate

Lower
Bounce Rate

Höhere Marken Loyalität

Increased
Customer Loyalty

Stärkere Markenwahrnehmung

Stronger
Brand Perception

Erreichbar über jeden Touchpoint

Available
Across all Touch Points

Mehr Neukunden

More
New Customers

Bessere Differenzierung

Stronger
Differentiation

Niedrigere Reisekosten

Lower
Travel Costs

Neue Zielgruppen erschließen

Advise. Show. Inspire.

Reach new customers and stand out from your competition

Turn your prospects' PC, tablet or smartphone screens into windows into your store or showroom. Your customers are looking for more than glossy marketing campaigns. They're looking for a human touch, someone who can help them and provide advice. This is the kind of customer experience you can offer with OKOMO. Live, Human to Human.

KPIs_v7engl

Successful customer experience

Convert your online visitors into customers

Your customers' online buying decisions are improved by live, human advice. With OKOMO you can in fact inspire and convince your customers and prospects - human to human. Provide targeted advice through an interactive and personalised exchange when the customer is selecting products and combine the advantages of online shopping with the special attention that customers would experience when shopping in a boutique.

With OKOMO you will radically impact key success factors in customer service, sales and marketing, you will do more up- and cross-selling while building digital trust.

 

Das neue Normal nach Covid-19

The new norm

OKOMO strengthens proximity and visibility

Social distancing and COVID-19 have fundamentally changed customer buying patterns in retail. And online, consumers want significantly more personal, visual communication. They expect live product demonstrations which will help them in their buying decisions. Video consulting is one of the latest trends as is confirmed by a new study by McKinsey & Co.

Companies that get on board this change and make virtual sales and brand interaction more personal and authentic will move into the fast lane. 

 OKOMO stands for

Personal. Simple. Safe.

swiss made

High Quality

Swiss made Software running in Swiss data centers

End-to-end encryption

100% safe

End-to-end encryption

GDPR

GDPR

Optimal data protection, GDPR compliant

Award winning

Recognized

Multiple awards for Best Retail Case

Personal service & support

There for you

Personal service & support

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