All-in-One: Everything in a single Plug-In

Bridge the gap between in-store and online

OKOMO can do more than just video calls and will convince you with its design, simplicity and flexibility too. OKOMO is the most personal all-in-one customer communications solution for remote advice. With OKOMO, your experts can be contacted live via different channels and provide advice as personally as on-site. Everything is incredibly simple, reliable and child's play to integrate, making it ideal even for non-technical people.

OKOMO_contact button OKOMO_digital business card OKOMO_QR Code

Remote advice with a WOW effect

Your digital door opener

Contact button

The OKOMO button is the door to your interactive company widget with the individual expert profiles (business cards). Visitors can start a live interactions with the contact person they choose. The button and widget will fit harmoniously into the design of your own website.

Direct link to digital business cards

Your customers can directly access the interactive business cards of your experts from links on your social media, email signatures or your Google Business profile, and start live interactions in the web-based widget over different channels (chat, audio call, video call...) regardless of their location.

QR code

Do you use print media or electronic billboards at your PoS? QR codes will connect your customers quickly and easily to the relevant experts via the live interaction widget. Your customer's smartphone will open the "door" to a personal online interaction.

Remote advice with a WOW effect

Your digital door opener

  • OKOMO_contact button

    Contact button

    The OKOMO button is the door to your interactive company widget with the individual expert profiles (business cards). Visitors can start a live interactions with the contact person they choose. The button and widget will fit harmoniously into the design of your own website.

  • OKOMO_digital business card

    Direct link to digital business cards

    Your customers can directly access the interactive business cards of your experts from links on your social media, email signatures or your Google Business profile, and start live interactions in the web-based widget over different channels (chat, audio call, video call...) regardless of their location.

  • OKOMO_QR Code

    QR code

    Do you use print media or electronic billboards at your PoS? QR codes will connect your customers quickly and easily to the relevant experts via the live interaction widget. Your customer's smartphone will open the "door" to a personal online interaction.

    Bring the human touch to all of your sales channels

    Widget Features

    Company Widget

    Setup your company widget as an integral part of your website with your own logo, expert overview and search.

    Expert search

    Your prospects can find the right contacts in your company leveraging integrate filters. 

    Availability

    The colors on the dot indicate whether the expert is available for an interaction or not. 

    Book a meeting

    Expert calendars can be interfaced directly to Microsoft or Google calendars. 

    OKOMO_company widget OKOMO Widget_Filter to find the right expert OKOMO Widget_ see with the status if the expert is available or not OKOMO Widget_book meetings and interface your Microsoft or Google calendar to us OKOMO Widget_ speak in trust over end to end encrypted calls OKOMO Widget_add up to 4 people to your call OKOMO Widget_show your customers what you want to share with them OKOMO Widget_chat with customers and stay on top of things

    Audio & HD video calls

    Your experts will be perfectly heard and seen, so will your products during live demonstrations! 

    Group calls

    During a call you can easily add additional participants

    Screen & file sharing

    During a call, an expert or a visitor can share their screen and just as easily share files, pictures and videos. 

    Live chat

    Customers prefer this channel when they're need answers to their questions

    • OKOMO_company widget

      Company Widget

      Setup your company widget as an integral part of your website with your own logo, expert overview and search.

    • OKOMO Widget_Filter to find the right expert

      Expert search

      Your prospects can find the right contacts in your company leveraging integrate filters. 

    • OKOMO Widget_ see with the status if the expert is available or not

      Availability

      The colors on the dot indicate whether the expert is available for an interaction or not. 

    • OKOMO Widget_book meetings and interface your Microsoft or Google calendar to us

      Book a meeting

      Expert calendars can be interfaced directly to Microsoft or Google calendars. 

    • OKOMO Widget_ speak in trust over end to end encrypted calls

      Audio & HD video calls

      Your experts will be perfectly heard and seen, so will your products during live demonstrations! 

    • OKOMO Widget_add up to 4 people to your call

      Group calls

      During a call you can easily add additional participants

    • OKOMO Widget_show your customers what you want to share with them

      Screen & file sharing

      During a call, an expert or a visitor can share their screen and just as easily share files, pictures and videos. 

    • OKOMO Widget_chat with customers and stay on top of things

      Live chat

      Customers prefer this channel when they're need answers to their questions

      OKOMO_Find the right expert OKOMO_offers customers the best communication channel

      Remote advice has never been so user-friendly and personal

      Your customer can choose ...

      ... the right expert

      The OKOMO widget provides an overview and direct access to your experts, and is fully integrated onto your website. Our filter function allows your visitors to find the right contact quickly and easily. You can define your filters and categories yourself.

      ... the right communications channel

      The prospect will choose for themselves how they want to get in touch with your expert: whether via written chat, encrypted audio, HD video call or by booking an appointment. Sharing screens and exchanging files are further options. Everything is web-based, without software or plug-in installation.

      Remote advice has never been so user-friendly and personal

      Your customer can choose ...

      • OKOMO_Find the right expert

        ... the right expert

        The OKOMO widget provides an overview and direct access to your experts, and is fully integrated onto your website. Our filter function allows your visitors to find the right contact quickly and easily. You can define your filters and categories yourself.

      • OKOMO_offers customers the best communication channel

        ... the right communications channel

        The prospect will choose for themselves how they want to get in touch with your expert: whether via written chat, encrypted audio, HD video call or by booking an appointment. Sharing screens and exchanging files are further options. Everything is web-based, without software or plug-in installation.

        OKOMO_Pro-active customer interaction

        Make the first move with OKOMO

        Pro-active customer interaction


        Proactively reach out to your visitors - on your website, online store, trade show or event page. Offer a video discussion and demonstrate products in real time, answer questions directly and close sales immediately.

        Your website will be all the more personal and relatable, will encourage spontaneous purchases and maximise your up- & cross-selling potential.

        OKOMO_Advise customers directly from our app

        OKOMO on the go

        Advise customers directly from our app


        Thanks to our native OKOMO app, your experts can be reached on the go. Your customer is always with you in your pocket.

        Amazing for live product demonstrations, these apps offer great advantages and allow you to show your product from the best angle.

         

        OKOMO_Customer ratings & reporting

        Measure your success with OKOMO

        Customer ratings & reporting

         

        Focus on service levels

        After every interaction, your customer can rate the consultation. Learn from the feedback of your customers, use the customer feedback and improve the quality of your service and advice.

        Focus on data

        Draw important insights from your customer interactions. With OKOMO, you can analyse your online customer consultations in real time and have all data at a glance: the number of widget interactions, expert overviews, dialogs per contact channel and much more. Evaluate the success of a campaign and better understand customer behaviours. Optimise your online presence and use the data for your resource planning. The intuitive OKOMO dashboard allows you to perfectly tailor your virtual customer communication to user needs.

         

         

        Want to increase conversion rates and close more sales?

        With OKOMO connect on-site and online to improve your KPIs for the ultimate competitive advantage

         

        • Samsung_wordmark
        • BMW
        • KLARA1
        • TUI bearbeitet
        • Siemens bearbeitet
        • DQ-Logo-Premium bearbeitet
        • Princeton
        • Gottardo bearbeitet
        • Chez1
        • Zurich bearbeitet
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        • ITS
        • Canon bearbeitet
        • FUJI FILM bearbeitet
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        • Deloitte bearbeitet
        • DB
        • DHL
        • Grand Hotel
        • ExpoIP
        • Microsoft
        • BfA
        • DICOTA Logo
        • Grohe klein
        • Brother klein
        • Villeroy & Boch
        • uni-lausanne1
        • Springer
        • credit-suisseFinal
        • UZH Final
        • ProSenectute2

        Would you like to provide better online advice too?

        We would love to show you more.