OKOMO - Features

Remote advice with a WOW effect

Your digital door opener

Contact button

The OKOMO button is the door to your interactive company widget with the individual expert profiles (business cards). Visitors can start a live interactions with the contact person they choose. The button and widget will fit harmoniously into the design of your own website.

Direct link to digital business cards

Your customers can directly access the interactive business cards of your experts from links on your social media, email signatures or your Google Business profile, and start live interactions in the web-based widget over different channels (chat, audio call, video call...) regardless of their location.

QR code

Do you use print media or electronic billboards at your PoS? QR codes will connect your customers quickly and easily to the relevant experts via the live interaction widget. Your customer's smartphone will open the "door" to a personal online interaction.

Remote advice with a WOW effect

Your digital door opener

Contact button

The OKOMO button is the door to your interactive company widget with the individual expert profiles (business cards). Visitors can start a live interactions with the contact person they choose. The button and widget will fit harmoniously into the design of your own website.
Direct link to digital business cards

Your customers can directly access the interactive business cards of your experts from links on your social media, email signatures or your Google Business profile, and start live interactions in the web-based widget over different channels (chat, audio call, video call...) regardless of their location.
QR code

Do you use print media or electronic billboards at your PoS? QR codes will connect your customers quickly and easily to the relevant experts via the live interaction widget. Your customer's smartphone will open the "door" to a personal online interaction.

Company Widget

Setup your company widget as an integral part of your website with your own logo, expert overview and search.

Expert search

Your prospects can find the right contacts in your company leveraging integrate filters.

Availability

The colors on the dot indicate whether the expert is available for an interaction or not.

Book a meeting

Expert calendars can be interfaced directly to Microsoft or Google calendars.

OKOMO Widget_Filter to find the right expert

OKOMO Widget_ see with the status if the expert is available or not

OKOMO Widget_book meetings and interface your Microsoft or Google calendar to us

OKOMO Widget_ speak in trust over end to end encrypted calls

OKOMO Widget_add up to 4 people to your call

OKOMO Widget_show your customers what you want to share with them

OKOMO Widget_chat with customers and stay on top of things

Audio & HD video calls

Your experts will be perfectly heard and seen, so will your products during live demonstrations!

Group calls

During a call you can easily add additional participants

Screen & file sharing

During a call, an expert or a visitor can share their screen and just as easily share files, pictures and videos.

Live chat

Customers prefer this channel when they're need answers to their questions

Company Widget

Setup your company widget as an integral part of your website with your own logo, expert overview and search.
Expert search

Your prospects can find the right contacts in your company leveraging integrate filters.
Availability

The colors on the dot indicate whether the expert is available for an interaction or not.
Book a meeting

Expert calendars can be interfaced directly to Microsoft or Google calendars.
Audio & HD video calls

Your experts will be perfectly heard and seen, so will your products during live demonstrations!
Group calls

During a call you can easily add additional participants
Screen & file sharing

During a call, an expert or a visitor can share their screen and just as easily share files, pictures and videos.
Live chat

Customers prefer this channel when they're need answers to their questions

OKOMO_offers customers the best communication channel

Remote advice has never been so user-friendly and personal

Your customer can choose ...

... the right expert

The OKOMO widget provides an overview and direct access to your experts, and is fully integrated onto your website. Our filter function allows your visitors to find the right contact quickly and easily. You can define your filters and categories yourself.

... the right communications channel

The prospect will choose for themselves how they want to get in touch with your expert: whether via written chat, encrypted audio, HD video call or by booking an appointment. Sharing screens and exchanging files are further options. Everything is web-based, without software or plug-in installation.

Remote advice has never been so user-friendly and personal

Your customer can choose ...

... the right expert

The OKOMO widget provides an overview and direct access to your experts, and is fully integrated onto your website. Our filter function allows your visitors to find the right contact quickly and easily. You can define your filters and categories yourself.
... the right communications channel

The prospect will choose for themselves how they want to get in touch with your expert: whether via written chat, encrypted audio, HD video call or by booking an appointment. Sharing screens and exchanging files are further options. Everything is web-based, without software or plug-in installation.

Seamless video call recording with OKOMO:
Your calls, your decision space

OKOMO recording function

OKOMO's Recording empowers you to securely and effortlessly record and save your video calls. This feature seamlessly integrates calls into your documentation, providing a convenient way to preserve important information.

At OKOMO, we prioritize your privacy, therefore prior to the call beginning, we ensure that all parties on the call are informed the session will be recorded.

After the call concludes and for a period of 30 days, the recording is made available for download; this timeframe allows you ample opportunity to access the call content and prevent any loss of crucial information.

With OKOMO's recording function, we give you the power to securely and efficiently document your communication and have essential content readily accessible when and where you need it the most.

Make the first move with OKOMO

Pro-active customer approach

Proactively reach out to your visitors - on your website, online store, trade show or event page. With the OKOMO Video Stories feature you can also create short Videos to demostrate your products & services.

Your website will be all the more personal and relatable, will encourage spontaneous purchases and maximise your up- & cross-selling potential.

OKOMO on the go

Advise customers directly from our app

Thanks to our native OKOMO app, your experts can be reached on the go. Your customer is always with you in your pocket.

Amazing for live product demonstrations, these apps offer great advantages and allow you to show your product from the best angle.

Measure your success with OKOMO

Customer ratings & reporting

Focus on service levels

After every interaction, your customer can rate the consultation. Learn from the feedback of your customers, use the customer feedback and improve the quality of your service and advice.

Focus on data

Draw important insights from your customer interactions. With OKOMO, you can analyse your online customer consultations in real time and have all data at a glance: the number of widget interactions, expert overviews, dialogs per contact channel and much more. Evaluate the success of a campaign and better understand customer behaviours. Optimise your online presence and use the data for your resource planning. The intuitive OKOMO dashboard allows you to perfectly tailor your virtual customer communication to user needs.